Privacy policy

Who We Are

Welcome to ELIX ELMAN, a UK-based clothing brand. Your privacy matters to us. This policy explains how we collect, use, and protect your personal data when you visit our website or place an order.

What Personal Data We Collect

  • Name, email address, phone number
  • Shipping & billing address
  • Payment information (processed securely via Stripe)
  • Order and purchase history
  • IP address and browsing activity
  • Any information you provide through forms, emails, or live chat

How We Use Your Data

  • Process and deliver your orders
  • Allow account registration and logins
  • Communicate with you about orders or support
  • Improve and personalize your shopping experience
  • Prevent fraud and ensure site security
  • Comply with legal obligations

Do We Share Your Data?

We never sell your personal data. We only share your information with trusted service providers who help us run our website and fulfill your orders, such as:

  • Stripe (for secure payments)
  • Our website host
  • Courier or shipping companies
  • Customer service or marketing tools (if added in future)

All partners follow strict data protection requirements.

Where Is Your Data Stored?

We store your data securely within the UK or European Economic Area (EEA). In some cases, data may be processed in countries outside the EEA with adequate protections in place.

Your Rights

  • Access your personal data
  • Update or correct inaccuracies
  • Request deletion (subject to our legal obligations)
  • Object to certain uses
  • Withdraw consent (if processing is based on consent)
  • Port your data (when applicable)

To exercise these rights, please email us at: support@elixelman.com

How Long We Keep Your Data

We only keep your personal data for as long as necessary to fulfill the purposes listed above, and to comply with legal obligations (e.g., tax or recordkeeping laws).

Cookies

We use cookies to improve your experience and analyze site traffic. You can manage your cookie settings via your browser. For more, please see our Cookie Policy.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this policy to reflect legal, technical, or business changes. Check this page regularly to stay informed.

Contact Us

Email: support@elixelman.com