Terms of service
Welcome to ELIX ELMAN. These Terms and Conditions govern your use of our website and the purchase of menswear through our online store. By accessing or using our website, you agree to these terms.
1. About Us
ELIX ELMAN is a UK-based online menswear brand. We operate exclusively through our website and do not have physical retail locations.
2. Eligibility
To use our site and place orders, you must be at least 18 years old and reside in the United Kingdom.
3. Customer Accounts
Customers can create an account to manage orders and personal details. You are responsible for keeping your login credentials secure.
4. Orders
Orders are confirmed via email. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors.
5. Pricing & Payments
All prices are in GBP and include applicable UK taxes. Payments are securely processed via Stripe. We do not store full payment details.
6. Shipping
We currently ship within the UK only. Estimated delivery times and costs are shown at checkout. We are not responsible for delays due to third-party carriers.
7. Returns & Refunds
We accept returns within 14 days of delivery, provided items are unworn, unwashed, and in original condition. Please see our Returns & Refund Policy for full details.
8. Intellectual Property
All content, images, product designs, logos, and branding on the ELIX ELMAN website are the property of ELIX ELMAN and may not be used without permission.
9. Prohibited Use
You agree not to:
- Use the site for illegal or fraudulent purposes
- Disrupt or harm our website
- Attempt to gain unauthorized access to accounts or systems
10. Liability
We are not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount paid for the product.
11. Changes to Terms
We may update these Terms at any time. Continued use of our website means you accept the new Terms.
12. Governing Law
These terms are governed by the laws of England and Wales.
📧 Contact Us
Questions? Email us at: support@elixelman.com